The CEOs of Accenture and Delta on how they deal with ‘fear and uncertainty’


- In the day -day CEO today: Diane Brady is talking to accenture CEO Julie Sweet and Delta Air Lines CEO Ed Bastian.
- The Big Story: The US and China started trading talks – but there was a long way to go.
- The markets: Very happy.
- Analyst notes From the wedbush to Elon Musk, Macquarie to the dollar, and Goldman Sachs to equities.
- Plus: All news and watercooler chat from Fate.
Good morning. I remember asking someone in Helsinki why his country was often ranked as the happiest in the world, at this point he leaned over and said, “It depends on how you defined 'happy.'” Good point. What makes for a happy employee in a fence fund may be different than what motivates workers in a hospital or a hotel company. There are common good skills such as respect, fair salary, interesting -friendly work, and a community feeling, of course. But I have long decided that the most important factor in strengthening work happiness is leadership. The inspiring leaders have created inspiring places to work, as we saw in the annual Fortune 100 best companies to work for the list.
I had the opportunity to speak earlier this week with two leaders whose companies repeatedly appeared on our list: Accenture Chair and CEO Julie Sweet and Delta Air Lines CEO Ed Bastian. They accompanied me for a webinar next to the Great Place to Work CEO Michael C. Bush, our integration partner -with the ranking, which was culled from 1.3 million employee responses.
Our conversation focuses on how they are leading and managing change in the changing times. “I was joking with a colleague who I reiterated what R and R would be stable and results, because that's how I feel I'm focused,” Sweet said, that transparency about dealing with cancer has personally inspired me. “We can only control what we can control.” Among other things, he now uses his day -to -day walking as a time to connect with people in his life. He also doubled in studying the culture he raised at the top, from reading I wish. “The ability to invest in being fast is really important to your employees as they go through these difficult times.”
Meanwhile, Bastian drew lessons from the pandemya. “Instead of R and R. I called it D and D: Different and durable.” What does this mean in training is first focused on employees, which is mostly to whom Just got a 4% increase Despite economic uncertainty. “The most important person to listen to is yourself, to understand what they need to take care of the way -millions of people we serve,” he said, adding that “at times like this is when we need leadership to stand as usual.” (If you haven't read the profile of Shawn Tully's cover of Bastian in our current issue, you should.)
Bush said, who is focusing that there is “more fear and uncertainty in the workplace than at any time since we were in business in a great place to work.” One bright place: the leaders he is talking about invested more than their communities, not just their companies. “Both people who want to have a great place to work will want a great place to survive.” Click here to see a video of our conversation and thank you all to join us.
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Contact the CEO day -day by Diane Brady at Diane.brady@fortune.com
This story was originally featured on Fortune.com