- The founder of 1-800-Flowers, the CEO, Jim McCann, says that he withdraws from the CEO position. He will remain president. Adolfo Villagomez will take over as CEO, emphasizing the update of technology, which was a point of pain for the company, which cost it millions of dollars per quarter due to missed orders.
Jim McCann has run 1 to 800 flowers for almost 50 years, but the time has come, he said, for the Floral giant to obtain new blood.
The 73 -year -old founder tell The Wall Street Journal While business slows down “the best thing I can do is to make myself and hire someone who is much more qualified than in the fields that are important to the company in the future.”
Adolfo Villagomez, who was recently at the residential prgrands. Villagomez should implement new technologies, including artificial intelligence.
This last round as CEO was the second of McCann in society. He fell in 2016, installing his younger brother in the role. In 2023, his brother faced health challenges and McCann returned, but only did so with the intention of finding someone to resume work.
He will keep the role of president despite his “dismissal” of the role of the CEO.
The need for more advanced technology was highlighted during the last holiday season, when problems with the Harry & David subsidiary management system led to cancel orders, frustrate customers and cost the company 20 million dollars in sales. During the last quarter, 1-800-flowers declared a net loss of $ 178 million, once again largely due to control system problems.
This story was initially presented on Fortune.com
